|1||About the App|
|2||Installation and Basic Requirements|
|3||Setting up your Account|
|4||Creating New List and adding products to your List|
|5||Scheduling a Livestream|
|6||How to edit your Scheduled Stream?|
|7||How to Go Live?|
|8||To Go Live using Mobile Capture|
|9||To Go Live using External Source|
Ruvvy Seller App is available to Download on the Play Store. The App is intended for the sellers who wish to sell on Ruvvy via Live Streaming.
The Mobile App is presently available only on Android.
To successfully Install the app, you will need to have Android version 5.0 and above
You can download the App by searching for Ruvvy Seller or by pasting the below link in the browser. https://play.google.com/store/apps/details?id=com.ruvvy.android.partner&hl=en_IN
Use a Mobile Phone having a Good Camera in order to capture High-Quality videos.
Make sure you have a stable Internet connection with a minimum speed of 1.5 MBPS.
Once the Download is complete, you can set up an Account using a Phone Number and a Password
The login credentials (phone number and password) will be sent by the Ruvvy team
Using these credentials, you can login to the app
Note: Once you are finished filling the details, there is no need to enter the credentials every time you login.
Open the App and Click on the 4th tab present at the bottom
Click on Create List at the top-right corner
You can add a Name to the list and click on Save
For example: I have written ‘Today’s Collection’
Click on Today’s Collection and select Add Products
Note: You can also add products after stream creation.
As you click Add products, you can click the store name to which you wish to add products in your list
For example: I have chosen Mumbai Vogue
You are provided with a Check List to select the Products. Add Products by clicking on the check box and click on Save and Next.
Note: Click on Select All, if you want to select all the products in the store.
For example: I have selected 10 products to my list.
Now your list is Created
If you want to delete any picture in your list, long press on the image you want to delete and click on Delete option.
If you want to add more products to your list, click on Add Products.
Go to the home page and click on “+” Button
Now enter the Stream Details
Like Title, Tag Store Name, Category, Language and click on Save and Next.
Category – Fashion, Jewellery etc.
Language – Choose the Language in which the Live will be streamed.
Title – Title of the Live Session
Store name- Tag the Store (optional)
Click on Upload Banner Image to add an image to your stream (preferably you can add an image of the influencer or the best products for the live session) and click on Crop
Make sure the image is of minimum resolution 1080 (w) x1920 (h) and in the aspect ratio of 9:16
You can edit the pic by using rotation, flip and crop options.
Now click on Save and Next
After Scheduling a Livestream, you need to add products from the list you have created. (we had already created a list called ‘Today’s Collection’ in step 4 as an example)
Now click on the list you have created to select the products to stream
Note: Products can be added after the post/stream creation if needed
Click on the checkbox to add products to your stream from list.
You can deselect the products, if you don’t require.
Long press the “=” icon to shuffle the pics in the order in which you want to stream them in the live.
Click on Schedule stream
Note: Need not enter other details.
Select the details like date and time (IST) to schedule the live and click on confirm
The scheduled stream will appear in the home page.
Note: The title, date, banner image and time will be visible to the users. So, always recheck while entering these details.
Now click on your Scheduled stream/post
To edit the Title, Category and Store
Click on the edit option to make the changes.
Here, you can edit the Title, Category, Date, Time and tag a Store (optional)
To edit Date and Time
Click on date and time to make necessary changes and tap confirm
To edit Products
Click on edit products to Add, Shuffle or to Delete images.
In edit products you can add products, shuffle images in the sequence that you want in your live stream, deselect images which you do not require and click on Done.
You can see the changes you have made in the schedule.
Note: Ensure to click on Save Changes. (only then the changes will be applicable)
Click on Delete Stream, if you want to delete the Scheduled Stream
You can either Go live with one mobile device using the front camera (or)
Go Live using two mobile devices – (For better quality and live experience). In the case you are going live using two mobile devices, then
One will be the camera source to capture the live show, and
The other mobile will work as a control/ preview device to Read Chats, Change the Live Product, Pause, Resume and End the Livestream.
Please make sure that you Install the app and login on both the mobile devices with the same user account
Make sure you have a stable internet connection on both the phones
You can test the speed using any speed test app
Use Tripod while recording the video and check your background setup beforehand.
Now click on Go Live to start recording your live.
Note: Once the live is started, you cannot make changes to title or products.
You can go live in two ways
capture (recommended): To record Live using a mobile device (in which Ruvvy seller app is installed) or
External source: To record Live using an External Camera
Checking physical Live setup (Background and Frame if you are using a tripod)
As you click on mobile capture, it shows you the frame for your live record. Treat this phone in which you record live as Phone 1
Note: Allow all necessary permissions to capture live using your mobile which is mandatory. As the camera opens, check your frame (camera view) as per your convenience before clicking on Go Live Now option.
As you click on Go Live Now, you will be given 5 seconds of time to start the live.
Note: If you have clicked unknowingly, you can click on Cancel to stop recording.
Before going Live, login to the second mobile phone which you hold during the complete live for preview. (viewing comments, product selection, pause, resume and end stream) with same account and opt for mobile preview.
Once the Live (Phone 1 – Live Capturing Device) gets started, it shows you are Live.
Live Product selection (Phone 2 – Preview Device)
After you click on Mobile Capture on the Phone 2 (which is the Preview Device), the screen appears as shown below. Here, you can select the product about which you are explaining presently.
After selecting the product you are explaining presently, Swipe it to Confirm that you will be talking about the present product
To Pause a Live Stream (Phone 1 – Live Capturing Device)
In case there are circumstances that need you to quick pause the Live Stream, you can Click on three dotted icon “…” and select Pause (to Pause the Stream) and follow the below steps.
Note: Pause, Resume and end stream could be done in the 2nd mobile device also.
Tap the Three dotted icon (top-right corner) … -> Pause stream -> Yes
Once you click on Yes, you can select one of the reasons and also the time frame that you are going to pause the Stream. This will give the audience an understanding on how long the Live Stream will be Pause.
Note: Though you choose 5 min to pause, your live won’t resume until you click on Resume Live.
To Resume a Live Stream
After you Pause a Live Stream, you can find the Screen as below. You can tap on Resume Live and the Live Stream will Resume.
To End a Live Stream
Tap on the Three dotted icon (top-right corner) … -> End stream and it appears as a post in the feed
In case you want to use an External Source (like a Camera) to Go Live, you can follow the below steps.
Select your scheduled stream and click on Go Live
Click on External source to capture Live using Camera
Now Copy the URL that is displayed and share it with the Ruvvy Team member coordinating with you. Once you have their approval, click on Go Live
Note: Make sure you intimate the URL to the team
Store should be enabled in order to add the products in the list.
Make sure about the audio clarity and video lighting